Cognitive Technologies Supports Human Performance Analysis Project

February 1, 2004 — Cognitive Technologies Group, a professional project services firm, has been selected by Platinum Performance Group to provide analysts to support the Service Master Human Performance Analysis Project. This project entails conducting performance analysis interviews with Branch Managers for Terminix and Merry Maids, two Service Master firms. The goal is to determine how these managers produce exemplary outcomes. This output of the project can be used to develop training and other interventions to improve the performance of all Branch Managers.

“Cognitive Technologies has been analyzing and documenting the performance of experts since 1987. We are thrilled to work with Platinum Performance Group and provide professional, skilled analysts to help complete this important project” said Karen McGraw, President of Cognitive Technologies. “Service Master has a solid reputation for developing and managing high quality organizations. We will enjoy working with these Branch Managers to help Service Master develop exemplary training and share best practices.”

About Cognitive Technologies Group
In business since 1987, Cognitive Technologies Group delivers high performance project services by leveraging our consistent people focus and practical knowledge to achieve predictable results and business success. For more information, call 770.551.8205 or visit www.cognitive-technologies.com.

For more information on NAWBO, visit www.nawbo.org or call 1-800-55-NAWBO.