Are you aware of how a process that is critical to a component of organizational success
really works? Are your processes ad hoc, or highly dependent on a few people who know
what to do? Or have they been documented so long ago that they are now gathering dust on
a shelf? Cognitive Technologies can help you:
- Develop new business processes to standardize how things need to be done
- Document informal business processes, working with the key performers who know what to do and when to do it
- Define critical success factors and test points for each process to help you manage its completion
- Define metrics to enable you to establish a process baseline and measure business process performance.
We use interviews and a visual methodology and database structure to capture and represent
key business process components:
- Capturing business process name, goal or end state
- Documenting inputs required and outputs produced
- Documenting the frequency with which the process occurs and its critical success factors
- Documenting the activities performed within the process
- Identifying tools/technologies used to complete the process
- Documenting the actor/user of the process, as well as the recipient of process output
- Identifying metrics for measurement of process success
- Developing a plan of action to implement the new process.
Contact Cognitive Technologies' business process development and implementation specialists to
improve the ROI and positive impact of your processes.