Project management and PMO administration
Reduce risks by using our certified, professional project managers (PMP) and
business analysts for your technology projects. We combine accepted project manage-ment methodologies & templates with our extensive experience to
ensure effective scope and quality management, schedule management, and
risk management.

Process re-design
Maximize the success of new technology implementations by redesigning relevant workflows and processes to integrate with new functionality. Our business analysts have extensive experience comparing functional specifications and requirements for a new system with existing workflows and processes to identify those that require re-design.

Human performance analysis
Design the right intervention to improve performance. Our human performance consultants interview key performers and conduct an analysis to identify the major outcomes produced, where performance problems occur, the type of performance problem, and the impact of the problem on business results.

Performance-centered interface design
Make sure your new system works for its users — not the other way around.
User interfaces that are not congruent with job performer's mental models, and commands that don't support the job performer's task model will not produce optimal performance.

Usability assessment
Identify usability issues early to avert frustration, reduce calls to help desks, en-sure continued use, and improve productivity and quality. Our human performance consultants use a scenario-based methodology that allows us to identify 80% of the usability issues with feedback from as few as 8-10 performers.

Testing strategy and planning
Ensure that new or modified technology products/services meet the business requirements for which they have been developed or enhanced. Our consultants develop a test strategy for your technology project that defines the objectives of each test stage (unit, integration, system, and user acceptance) and the techniques and test support tools to be used.